Privacy Policy

Last Updated: January 16, 2025

What This Policy Covers

Hi! This is Monadical's privacy policy. We're a software development company based in Montreal. We believe in being clear about how we collect, use, and protect your information.

Information We Collect From You

We keep things simple. Here's what we collect:

  • Your name and how to reach you (email and phone number)
  • Your work details (company name and job title)
  • Payment details when you buy from us

That's it! We don't automatically track your device, location, or browsing habits.

How We Use Your Information

We use your information to:

  • Provide our services to you
  • Make your experience better
  • Process your payments
  • Keep you updated about our services
  • Send you important notices
  • Keep our services secure

Keeping Your Information Safe

Your privacy matters to us. We store your data on secure servers in Canada and use strong security measures to protect it, including:

  • Encryption to protect your data
  • Regular security checks
  • Strict access controls
  • Security updates and staff training

Your Rights

For Everyone

You can:

  • See what information we have about you
  • Fix any mistakes in your information
  • Ask us to delete your information
  • Withdraw your permission for us to use your data
  • Get a digital copy of your information
  • File a complaint with privacy authorities

For California Residents

You have additional rights under California law to:

  • Know what personal information we collect and why
  • Delete your personal information
  • Fix incorrect information
  • Limit how we use sensitive information
  • Be treated fairly even if you exercise these rights

For European and UK Residents

Under European and UK privacy laws, you can also:

  • Object to how we use your information
  • Ask us to limit how we use your data
  • Move your data to other services easily
  • File a complaint with your local privacy authority

How Long We Keep Your Information

We keep your information only as long as we need it for:

  • Legal requirements
  • Business purposes
  • Solving any disputes
  • Following our agreements with you

Changes to This Policy

If we make important changes to this policy, we'll:

  • Post updates on our website
  • Let you know when you use our services

Get In Touch

Have questions? We're here to help!

Contact us at:

Monadical Inc.
1155 Rue Metcalfe, Suite 1500
Montreal, Quebec, H3B 2V6
Canada

Email: privacy@monadical.com

Legal Compliance

This policy follows privacy laws in:

  • Canada (PIPEDA)
  • Quebec
  • European Union (GDPR)
  • United Kingdom (UK GDPR)
  • California (CCPA/CPRA)
  • Other applicable US and Canadian laws

Last Updated: January 16, 2025